by Marj Bugayon | Jan 25, 2021 | Uncategorized
Even the best people fall into the trap of procrastination – whether we like it or not. “Futile hours” is the common enemy and one that must be addressed right away before it becomes a force of habit. As we transition into remote work, more teams see the value in...
by Marj Bugayon | Jan 25, 2021 | Uncategorized
According to the 2019 Service Delivery Automation Report, service delivery is expected to reach $20.57B by 2026 – that’s a 26.7% growth! While the influx of service delivery is a good problem to have, it poses an even bigger challenge. Demand spikes often result in...
