In 2022, the BPO industry in the Philippines accounted for 9% of the country’s total GDP – a whopping $100 billion dollars, that’s more than three times what it was back in 2019. The Philippines is one of the most popular countries for outsourcing, but what exactly makes the country such a great choice?


  1. English Accent Neutral

English is one of the Philippines’ national languages. The language is taught to kids from a very young age, creating a population that can not only understand but speak English without a distracting accent. This also removes the worries of a language barrier that many companies are wary of when outsourcing to other countries.


  1. Cost-Savings

The Philippines is a developing country, and as such the hourly wages in the country are much lower than that of developed nations such as the United States, Canada, or the United Kingdom. This allows you to save as much as 50% in manpower costs alone.


  1. Developed Telecommunications Infrastructure

The country already has an extensive telecommunications system in place. This allows for easy communication between local BPOs and their clients all over the world.


  1. BPO friendly Government

With more than 1.3 million Filipinos working in the BPO industry, the Philippine Government recognizes the industry’s importance to the economy. Because of this, the country supports the industry heavily and stressed its goal of reaching 2.5 million full-time BPO workers by 2028.


  1. Young Demographic

The Philippine median age is 24.5, a lot younger than the global median of 30 years old. This means that the work force is much younger. You can expect an eager and vibrant workforce when outsourcing to the country.


  1. Westernized Culture

The country’s culture is very heavily influenced by American culture. Filipinos grow up watching the same shows, and buying most of the same products that Americans did. This sort of familiarity makes it easier for Filipinos to get along with their western counterparts.


Looking for a trustworthy BPO in the Philippines that you can outsource to? Contact TeamSpan today and find out how we can help you achieve your company’s goals.